Return and Refund Policy

 

All returns require a Return Authorization.  Please call (561)249-05-22 before returning anything. Packages received without Return Authorization will be refused.

All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. Credit will not be granted if unsatisfactory items are discarded or partially consumed. Please keep all packaging intact for any returns. All claims must be made within twenty-four hours of receipt of shipment and a return authorization code will be issued. Once the claim is received and accepted by Blue Provence, we will automatically re-ship merchandise. No returns will be accepted without this code. 

ALL RETURNS MUST BE SHIPPED TO:

Blue Provence
Attn: Customer Service
300 South County road
Palm Beach 33480 Florida
For more information about shipping, contact us or call us at 1 561 249 0522 during regular business hours. 

All prices are subject to change without prior notice.
Our product pictures: Actual items may differ slightly from pictures shown.

Important!

Please inspect arrived package and products as soon as they arrive to your door!
If your package has arrived damaged or tampered with, please contact the carrier (UPS ) and our Customer Service Department. Any delay in contacting the carrier and our Customer Service Department makes it more difficult to file a claim. Please keep ALL packaging and items EXACTLY AS THEY ARRIVED.